UPS: Frequently Asked Questions

This FAQ pertains to students working at UPS who participate in the Metropolitan College program. Students who participate in other programs or who work for other employers should consult the general FAQ.

Q. What grade do I have to have to qualify for Metropolitan College benefits?

Students must get a grade of “C” or better and remain actively employed through the semester work commitment date to receive tuition benefits. Remember – Beginning Spring 2009, Metropolitan College will no longer pay for course wok earning a D.

Q. What do I need to know about the Academic Completion Bonus Program?

Bonuses are provided for semester completion, academic milestones and upon graduation.

Q. Do students have to work at UPS after they graduate?

Students have no obligation to work at UPS beyond the end of each semester’s Student Agreement date (see Work commitment dates). While in the Metropolitan College program, students are encouraged to take advantage of the CREW Career Center to assist with individual career goals.

Q. What kinds of jobs are available at UPS in the Next Day Operation?

Most of the jobs in the Next Day Operation are package handling positions. Hub Administration jobs are also available. Find out more about UPS employment at www.upsjobs.com.

Q. Are graduate studies included in this program?

Beginning Spring 2009, Metropolitan College tuition benefits and academic bonuses will no longer be available for graduate level coursework. However, students are still eligible to use Earn and Learn benefits for graduate level coursework.

Q. What campus services are available to me as a Metropolitan College student?

As a Metropolitan College student, you can use the services available at each institution with your Metropolitan College sticker (JCTC students only) which is placed on the back of your UPS work ID or by using your UofL student ID. You can obtain these stickers from the Student Development Counselors at JCTC. These services include:

  • Tutoring
  • Career Counseling Services
  • Personal Counseling Services
  • Student Activities Center at UofL
  • UofL Intramural Gymnasium
  • ACCESS Center (for Adult Students)
  • Deaf Student Services Offices
  • Disability Resource Center

Q. Can I get reimbursed for books?

Yes! Students can complete and print the book reimbursement form online and receive up to $65 per course for required textbooks and software for passed courses. Beginning Spring 2009, books will be reimbursed up to $65 for each course completed with a C or better (A, B, C, P, S).

Q. Does Metropolitan College provide housing for students?

No, but Metropolitan College does have a listing of apartment complexes that offer discounts to UPS employees.

Q. Can I take Distance Learning/ Web-based classes?

Yes, distance learning/ web-based classes are often a convenience for students working nights at UPS. However, please keep in mind the Metropolitan College tuition benefit is limited to the regular KY resident undergraduate tuition rate per credit hour at the institution a student attends. UofL distance learning/web-based classes are charged separately from regular coursework and are billed at 130% of the regular KY resident tuition rate. Students who take UofL distance learning/ web-based classes will be responsible for the additional 30% distance learning surcharge for each course up to 12 credit hours. Students taking UofL distance learning courses beyond 12 credit hours will be responsible for the full tuition and surcharges for those additional distance learning courses. Web-based classes at JCTC are charged the normal rate of tuition and are covered under the Metropolitan College student agreement. Students are strongly encouraged to speak to a student development counselor prior to enrolling in a distance learning/web-based class so we can discuss what money the student might be responsible for out of pocket.

What are Learn Anytime classes and can I enroll in them?

Yes, students can take Learn Anytime classes. Learn Anytime is a convenient and flexible option for attending JCTC. Learn Anytime classes are delivered online via the Internet. Enrollment and learning may begin any day of the year. Although the classes are self-paced, students must complete them within 120 days from the date they started the course. Before enrolling in a Learn Anytime course, please review the Metropolitan College Learn Anytime Tuition Payment Policy [pdf] and contact a student development counselor for additional information about signing a Student Agreement.